Vai.Car – Privacy Policy

Hello! Welcome! A Vai LLC, a company registered with the CNPJ / MF under no. 28.853.052 / 0001-20, headquartered at R. Ramos Batista, 444 – Vila Olimpia, São Paulo – SP, 04552-020, (“Vai.Car”) is an online platform that provides vehicles for leasing to drivers who have a pre-approved registration on Vai.Car’s partner platforms, which offer individual private passenger transportation services. The Vai.Car application is a cross-platform application that allows users to be approached through different devices.


To offer these features, Vai.Car, through the application and the equipment where it is installed, collects various data and information, aiming, above all, to provide an experience better and better for you. Vai.Car recognizes that your privacy is very important, so we take every possible measure to protect it. In this sense, this Privacy Policy (“Policy”) aims to inform you how your information and data will be collected, used, shared, stored through our systems and our application. This document should be read and interpreted in conjunction with our Terms and Conditions of Use (“Terms”) , which contains an overview of our platform.

This document has been written in a simple and accessible way, so that you can read and understand how we use your data to offer you a better experience in using the services we offer you.

Acceptance of our Policy will be made from the moment you install the Vai.Car application on your device or open our platform through a browser and start using it. This will indicate that you are aware and in total agreement with how we will use your information and your data.

If you do not agree to this Policy, please do not continue your registration procedure and do not use our services. However, please inform us of your disagreement so that we can improve them.

This Policy is divided as follows to facilitate its understanding:

1. What information and data Vai.Car collects 2. How Vai.Car uses the data and information collected 3. How, when and with whom Vai.Car shares your information 4. How Vai.Car protects your information and your data 5. Updates of this privacy policy 6. Applicable law

If you have any questions about how we try to protect your privacy, please contact us at We will respond as soon as possible.

1. Information we collect

The. Registration data: The moment you start using Vai.Car, you will have to make a registration to create your account with us. To register, you will need to provide us with your name, email, telephone, a picture of your National Driver’s License (CNH) and a proof of residence, login and password. In addition, if you wish to pay for your vehicle rentals in this way, you must provide your credit card details.

B. Location data: Vai.Car is a platform that allows you to locate and locate the vehicles you want to rent, to facilitate the intermediation of the rental and to allow the vehicles to be picked up and returned at the agreed places. To do so, you must have access to location data that is collected through your connected device or device if you authorize it. When you use these features, the app will warn you that we will collect information about your location and ask for your authorization. Your permission to share your location may be revoked at any time. However, this may inactivate some of the functionality of the platform.

In addition, the application continues to collect background location data, even if the application is closed. In these cases, Vai.Car may collect location data to:

Locate Vai.Car’s business partners close to you that may be of interest to you and wish to offer you offers, products and services; Indicate your coordinates to Vai.Car’s business partners near you that may be of interest to you; Record that you have been in the range of Vai.Car trading partners.

Your location data may be shared with our trading partners, as explained below. Your location data will only be maintained by us as long as it is necessary or relevant to achieve the purposes described herein, or when there is a legal duty to retain the data.

w. Payment data: Vai.Car allows you to pay for the vehicles you rent within the application itself. When transactions are made within the application, the dates and values ​​can be stored. Payment data may also be used for fraud prevention purposes. In this way, we can provide you with a safe and appropriate environment for you to carry out your transactions.

d. Automatically collected data: Like most applications, Vai.Car collects some data automatically in order to function, including the characteristics of your device, including its operating system, version, language, internet signal and battery, in addition to application access records, which includes the IP address, with date and time, used to access the Vai.Car. Some of these data are mandatory collection, according to Law 12.965 / 2014, but will only be provided to third parties with their express authorization or through legal action. To make it easier to identify, Vai.Car uses a security key in your application that will authenticate you and keep your settings safe.

and. Data collected from other platforms: Vai.Car will be able to interact with other platforms and other services, such as social networks, means of payment and commercial partners, especially individual private passenger transport platforms, of which you can already be a user. Some of these services may provide us with information about you, which we will collect to provide you with a better experience and to improve our services and offer you new features.

2. Use of data

It’s hard to remember, we value your privacy very much. Therefore, all data and information about you are treated as confidential, and we will only use them for the purposes described and authorized by you, mainly so that you can use Vai.Car fully, always aiming to improve your experience as user. In this way, we will be able to customize the service to adapt it more and more to your tastes and interests. In addition, your data can also be used to create new services, products and functionalities. Eventually, we may use data for purposes not contemplated in this privacy policy, but these will be within your legitimate expectations.

All data collected will be deleted from our servers when you request them or when they are no longer necessary or relevant to offer you our services, unless there is any other reason for their maintenance, such as a legal obligation to retain data or need for the preservation of Vai.Car’s rights.

Vai.Car reserves the right to monitor the entire platform, mainly to ensure that the rules described in our Terms of Service are being observed, or if there is no violation or abuse of applicable laws. Therefore, Vai.Car reserves the right to exclude any user if this Policy is not respected by him.

3. Sharing of data

As an online platform, Vai.Car will be able to operate jointly with other companies in a wide range of activities, including advertisers, sponsors and business partners, online and offline, as well as dissemination and performance analysis tools. In this way, we reserve the right to share your information, including location, registration and interest data, with our partners, advertisers and service providers, whenever possible, anonymously, in order to preserve your privacy. In particular, your data, including personal data, may be shared and cross-referenced with data provided by partner companies, particularly individual private passenger transportation, so that we may allow you to use the services offered by Vai. Car in conjunction with the services offered by such partners. Through this document, you expressly authorize such shares.

Vai.Car allows other companies and ad networks to advertise on our Platform through different technologies. Therefore, you may eventually receive ads, content and links displayed in a personalized way in your application according to your interests and behaviors on our platform or other services with which you interact. To do so, data can be shared between Vai.Car and these other companies, mainly unique identifiers, IP addresses, cookies and java scripts, which can be used to measure the effectiveness of online advertising. Through this document, you expressly authorize such shares.

However, Vai.Car is not responsible for the acts, advertisements and content generated by our commercial partners and ad networks, and this Policy does not apply to them, since Vai.Car does not control them. We suggest accessing and reading the privacy policies of the companies with which you interact.

All data, information and content about you may be considered active in the event of negotiations in which Vai.Car is a party. Therefore, we reserve the right to include your data among the assets of the company if it is to be sold, acquired or merged with another. By means of this Policy you agree and are aware of this possibility.

In addition, Vai.Car reserves the right to provide its data and information about you, including your interactions, if it is required by law to do so, act necessary for the company to comply with national laws, or if you expressly authorize.

4. Data security

All your data is confidential and only the people with the appropriate permissions will have access to it. Any use of these will be in accordance with this Policy. Vai.Car will make reasonable efforts to ensure the security of our systems and data. Our servers are located in different locations to ensure stability and security, and can only be accessed through previously authorized communication channels. All information, especially financial information, will, whenever possible, be encrypted if it does not prevent its use by the platform. At any time you can request a copy of your data stored in our systems, just contact us and place an order. We will keep the data and information only as long as it is necessary or relevant for the purposes described in this Policy or in the case of periods pre-determined by law or until such time as is necessary to maintain Vai.Car’s legitimate interests. Vai.Car considers your privacy to be extremely important and will do everything in its power to protect it. However, we can not guarantee completeness that all data and information about you in our platform will be free of unauthorized access, especially if there is an undue sharing of the credentials necessary to access our application. Therefore, you are solely responsible for keeping your access password in a safe place and it is forbidden to share it with third parties.

5. Privacy Policy Updates

Vai.Car reserves the right to change this Policy as many times as necessary, in order to provide you with more security, convenience, and improve your musical experience more and more. That is why it is very important to access our Policy periodically. To facilitate, we will indicate at the end of the document the date of the last update. If any relevant changes are made to your new permissions, we will publish a new privacy policy, in which case you will be notified.

6. Applicable law

The court of São Paulo, São Paulo State, is hereby elected as the sole authority to annul any controversy arising from this document, regardless of any other, however privileged it may or may be.